Terms and Conditions:

Effective Date: 01/01/2026

By using this website, you agree to the following Terms & Conditions.

1. About Us

Nilambu is an individually owned homemade sweets and snacks brand based in Samastipur, Bihar, India.

2. Product Nature

All products are handmade and freshly prepared. Therefore, slight variations in appearance, texture, or taste may occur.

3. Pricing

All prices are listed in INR (₹) and may change without prior notice.

4. Order Acceptance

Nilambu reserves the right to:

  • Cancel suspicious orders
  • Refuse fraudulent COD orders
  • Limit quantities on bulk purchases

5. COD Verification

Cash on Delivery orders may require phone verification before dispatch.

6. Shipping

Delivery timelines are estimated and may vary depending on location and courier services.

7. Intellectual Property

All content on this website including:

  • logo
  • images
  • product names
  • branding
  • text

belongs to Nilambu and may not be copied without permission.

8. Limitation of Liability

Nilambu shall not be held liable for:

  • courier delays
  • incorrect customer address
  • storage negligence after delivery
  • allergic reactions due to undisclosed customer sensitivities

9. Privacy

Customer information is handled according to our Privacy Policy.

10. Modifications

Nilambu reserves the right to update these policies at any time without prior notice.

11. Contact Us

Email:
WhatsApp Support: +91 8809418514

If you don't like our products, you can feel free to return them within 7 days of delivery.
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